Privacy Policy

Last Updated: October 2026

1. Introduction & Data Controller

1st National Security Ltd (“we”, “our”, or “us”) is committed to safeguarding the privacy and personal information of our clients, website visitors, and business contacts in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The Data Controller is 1st National Security Ltd, Unit 5 Ability House, 121 Brooker Road, Waltham Abbey, EN9 1JH, United Kingdom. Telephone: 0777 8777327.

2. What Personal Data We Collect

We may collect and process the following information:

• Identity & Contact Information: Name, business name, phone number, email address, and site postal address provided via contact and quotation forms.
• Enquiry & Operational Details: Site security requirements, shift specifications, gate access notes, and communication records.
• Technical Website Data: IP address, browser type, device information, and interaction data collected via essential and analytical cookies.

3. Lawful Basis for Processing

We process your personal information under the following legal bases:

• Contractual Necessity: To prepare quotations, respond to service requests, and execute contracted security guarding assignments.
• Legitimate Interests: To manage client relationships, safeguard operational integrity, prevent website spam/fraud, and enhance security services.
• Legal Compliance: To comply with statutory obligations, SIA regulatory standards, and health & safety requirements.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was gathered, including satisfying legal, accounting, or regulatory reporting requirements. Quotation enquiries that do not result in a contract are securely deleted after 12 months.

5. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

• Request access to your personal data (Subject Access Request).
• Request correction of inaccurate or incomplete personal data.
• Request erasure of your data where no overriding legal basis exists.
• Object to or restrict the processing of your data.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

6. Contact Regarding Privacy

For any questions regarding this Privacy Policy or to exercise your rights, please write to: Data Protection, 1st National Security Ltd, Unit 5 Ability House, 121 Brooker Road, Waltham Abbey, EN9 1JH, or telephone 0777 8777327.